Go online looking for a carpet and upholstery cleaning company in any area from Stourbridge to Dudlet and you’ll no doubt find plenty of options to choose from. It can be difficult weeding out the good companies from the bad, especially when they make so many promises to do the job at a competitive price.
Whether you are a business or landlord looking for a long term relationship, or a householder in Stourbridge who simply wants a great Spring clean, watching out for a few simple indicators can save you picking the wrong carpet and upholstery cleaning company.
Trust: Read their Website
If you want to know how much a company cares about doing a good job, then take a look at their website. Do you get a sence of trust? Do they sound genuine, or a little too good to be true. Exaples of work they have done before? Maybe reviews about what other people have said about them. What you want to know is what the carpet cleaning business can do for you, so a company that keeps things simple, trust worthy and easy to understand is a good start. You should be able to go on their site, immediately see what they offer and have a clear indication of how to contact them.
It’s Simple to Contact them and Talk to a Real Person
There should be easy ways to contact the cleaning company either by filling in an online form or phoning them. Check for companies that have their FULL contact address on the website, a mobile number and, more importantly, their landline number. Sites that just have a mobile number and nothing else means that you may have difficulty catching up with the company reps if something doesn’t go quite right. If you look on our website, for instance, you will see our address in Stourbridge and full contact details so you can reach us anytime. There’s also an online contact form which means we can get back to you if you don’t want to waste the price of a call.
They Offer a Free Quote and Won’t Pressure you into Accepting
At 1st Impressions Cleaning Solutions we provide a free quote for any work that you want doing, whether that’s for a one off job or for a long term contract for your business. We find this works best and gives customers the chance to compare with other carpet cleaning providers in the area. We don’t believe in trying to force you to accept our offer either. It’s up to you and we’re on hand to make sure any of your questions are answered in a friendly and professional manner.
They Use the Latest Equipment
Carpet and upholstery cleaning has come a long way in the last few years and a good company needs to stay up to date with the latest technology. Outmoded cleaning devices will rarely do the job you need them to do, which is why you should settle on a company that invests in its own future.
They are Flexible to Your Needs
Beware of cleaning companies that don’t have flexibility at the heart of their business model.
At 1st Impressions Cleaning Solutions, we’re well aware that getting your carpets or upholstery cleaned might not be top of your agenda for the week, particularly if you are business trying to push forward in a competitive world. That’s why we provide the competitive solutions and strategies that are designed to work with your needs and not inconvenience you in any way.
Read their reviews
Check if they are reputable. Ask friends. Are they a member of any association such as Check A Trade, if so, read their reviews which will help you understand what people generally thought of them.